This will remove cache files that are no longer referenced by a project. Premiere Pro > Preferences > Media Cache (macOS) or Edit > Preferences > Media Cache (Windows), and click Delete in the Media Cache Files section. Clearing your cache can solve issues with playback and performance. Old cache files can bog down your system and affect current projects. Select “Software Only” for Mercury Playback Engine GPU Acceleration.Choose File > Project Settings > General.To change the renderer on Premiere Pro, follow these steps: Using GPU Accelerated Renderer might cause a low-level exception error in Premiere Pro. The latest version of Premiere Pro provides the best user experience, and with every update, Adobe fixes many bugs and glitches. This in-built tool checks for updates, downloads, and installs them automatically. The user can check for the latest updates using the Adobe Application Updater. The low-level exception error in Adobe Premiere Pro occurs only in versions below 14.2. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears 2. Reset preferences and plug-in cache simultaneously, and hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting.
Reset PreferencesĪ simple fix to the error is to reset preferences, following these steps: 5 Ways to Fix “A Low Level Exception Occurred” on Premiere Pro 1.
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